Refund Policy
Our refund policy for Nano Banana AI image transformation services
2025/03/10
Thank You for Choosing Nano Banana
We appreciate your trust in Nano Banana (also referred to as "Company", "We", "Us", or "Our"). If your experience falls short of expectations, this refund policy explains how we handle refund requests.
Refund Request Period
Customers may request a refund within 10 days of the original purchase date.
Eligibility Conditions
To be eligible for a refund, the following conditions must be met:
- Credits consumed between purchase and the refund request must remain within 10% of the total credits granted for that purchase.
- Refund requests must be submitted by email to hi@nanobanana.co.
- Please include the email address used for purchase and a brief explanation of the refund request.
Refund Processing
Once we receive your refund request:
- We will review it within 5 business days.
- Approved refunds are issued to the original payment method.
- Processing times may vary depending on your financial institution.
Contact Us
Questions about this policy? Reach us at hi@nanobanana.co.